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Jana Grimes  
Jana F. Grimes, CEO
Third-generation Austinite, Jana Grimes was no stranger to state government when she founded Austin Ribbon & Computer (ARC) in 1984. As the granddaughter of a Texas Legislator and daughter of an entrepreneur, she had grown up in both Texas state government and small business environments. It was when Jana found herself a single mother of two young children that she decided to start her own business. Taking what she learned growing up and combining it with common sense and dogged determination, she made her fledgling business succeed. And succeed it has; ARC was named the 2006 #1 Woman-Owned Business in Central Texas by the Austin Business Journal.

Ask Jana what makes her business successful and she will tell you "I live by the philosophy that anything is possible." Jana treats her employees like family, and also like her most valuable asset. This overall philosophy of valuing the human factor extends to customers and partners as much as employees, resulting in
customer service that's earned numerous awards and recognition. It's the reason that clients like the Department of Public Safety (DPS) started out ordering typewriters from Jana twenty years ago and now allow ARC to manage computer procurement for all of the agency's desktop, laptop and server requirements. After twenty-four years, you can still find Jana in the midst of the everyday business at ARC. She says "I have the best job in the world... I'm fortunate enough to work with my family and friends on a daily basis." Phone #: (512) 452-0651 x 243  
 
Ryan Grant  
Ryan Grant, President
Ryan Grant began his career with ARC in 2004. Ryan has taken on many roles within the organization throughout the years and is currently serving the organization as President. Ryan brings a new look at a mature business model, and with a strong management team in place, plans to explore new market sectors and move ARC outside of the Texas border. Ryan has a B.A. in African American History from Texas Tech University. He has combined his strategic ability, team building mentality, and natural people skills to create long-term relationships with customers, partners, and coworkers. 
 
John Grimes  
John Grimes, Board Member
Mr. Grimes became Vice President of ARC in 2003 and was promoted to President in early 2007. ARC is the most recent on a list of companies whose revenues escalated under John's leadership. Since graduating with a Bachelor of Science degree from McMurry University, John has guided companies ranging from new start ups to corporations with annual revenues over $750MM. John has provided guidance and growth with every company at every stage. In 2008 Mr. Grimes stepped down as President and currently serves on the ARC Board. Mr. Grimes has served the Texas IT community serving on several IT advisory boards including those of major manufactures, the Texas Association of State Systems for Computing and Communications (TASSCC) and was a founding member of the Texas Department of Information Resources (DIR) HUB Advisory Board. Mr. Grimes also serves the non-profit community donating his time, resources and experience. Mr. Grimes currently sits on the board of Greenlights for Non-Profit Success.
 
Clarl Hoffman  
Clark Hoffman, CFO/COO
Hoffman is a Partner in the Austin practice of Tatum, LLC. and joined ARC in 2006 as CFO and COO. During his 25-year career, Hoffman led a series of companies engaged in the granite business including Dietz Memorial Company, AGM Memorials, and Architectural Granite, growing AGM, a start-up company, to $5 million in three years. He raised $45 million of unsecured long term and current debt for Cold Spring Granite Company; authored a private placement memorandum to raise $8 million in debt and equity for Capitol Marble & Granite Company and executed the growth strategy that built sales to over $30 million in three years for Intercounty Concrete Company. As a Tatum Partner, Hoffman has served in a variety of financial leadership positions in acquisitions, financial restructuring, strategic planning and development of management systems for companies in the construction industry, lumber distribution, landscaping services, technology and agricultural products manufacturing and distribution.
Prior to joining Tatum, LLC Hoffman was President, Dietz Memorial Company, AGM Memorials, Inc. and Vice President and founder, Architectural Granite and Marble, Inc., manufacturers and distributors of granite memorials, dimension stone and other construction products; Executive Vice President and Chief Financial Officer of Cold Spring Granite Company, a leading producer of construction and memorial products; Vice President of Inter County Concrete, Inc., a regional supplier of ready-mix concrete. He also served as Assistant Controller, Centex Corporation; Accountant, Mobil Corporation and Engineer, Tracor, Inc. Clark enjoys sailing and all forms of outdoor activities. When asked how Clark likes his job, he replies: "I enjoy all aspects of working with growing enterprises and the unique challenges and opportunities generated by a dynamic business environment." Hoffman holds a Bachelor or Science Electrical Engineering and a Master in Business Administration from the University of Texas, Austin.
 
Sue Hawk  
Sue Hawk, Operations Manager
Sue Hawk joined Austin Ribbon & Computer in April 2005. She was promoted from Services Support Specialist to Break/Fix Manager in July 2006 and from Break/Fix Manager to Operations Manager in June 2007. Ms. Hawk and her team are responsible for the day to day operations including, order processing, purchasing, returns, and the overall customer service and satisfaction. Her attention to detail and passion for accuracy have made Sue a natural leader for the Operations team. Sue and her team work closely with both the Sales team and the Accounting team to ensure each order is placed accurately and that every customer has a satisfactory experience working with ARC. Prior to joining Austin Ribbon & Computer, Sue worked at State Farm Insurance for over 13 years where she managed print and publication projects for the local region's agents and employees.
 
Leslie Spinks  
Leslie Spinks, Marketing Manager
Leslie Spinks joined the ARC team in 2006 as the Marketing Manager. Mr. Spinks provides ARC with a fresh and exciting approach to its marketing strategy and a consistent communication plan both internally and externally. Leslie is also responsible for developing and maintaining two customer facing websites as well as an e-commerce solution that provides more than 25,000 products to public sector entities across the state. His technical expertise and creativity have allowed him to establish an effective print, email and web marketing campaign solution across multiple target markets. He also coordinates all Requests for Proposal (RFP) and maintains the company's intranet site. Mr. Spinks received his B.B.A. in Marketing from Texas Tech University, and was recently awarded ARC's Employee of the Year.
 
Russell Harris  
Russell Harris, Manager of Professional Services
With more than 15 years of experience in the information and communication technology industry, Russell Harris is currently responsible for managing the professional services division at ARC. He leads his team as a results-oriented, customer-focused manager involving Information Technology Services for State and Local, K-12, Higher Education and Health Care customers. Before joining ARC in 2008, Russell was a program manager for Northrop Grumman where he developed & implemented processes for Managed Services involving Information Technology serving the State of Texas. Russell also directed and executed a $25 million deployment of a wireless infrastructure overlay during his employment at Ericsson, Inc. He managed up to 25 project resources for any given project which included installation, implementation, network design, wireless RF design & network tuning. Russell participates in the several associations including the National and Austin Chapter Project Management Institute. Russell holds a bachelor's degree in electrical engineering from Montana State University and received his PMP certification in June 2004.
 
Ray Mungia  
Ray Mungia, Director of Sales
Ray Mungia joined Austin Ribbon & Computer in December, 2008 as Inside Sales Manager. Ray is responsible for strategic planning, market and competitive analysis, account and territory management, new market development, partnership development and team performance development. Ray brings over 13 years of sales management experience to Austin Ribbon & Computer. Most recently, he was in charge of the Preferred Corporate Account sales acquisition team at Dell, where he was responsible for $80mill dollars a year. He was also responsible for implementing and growing an Enterprise software team at a satellite site in Nashville, TN. He is based out of Austin, TX.